| Thank you for shopping with us, we appreciate your business. We Respect your Privacy! Your name (and all other related information) is kept strictly confidential. We never rent our mailing list or exchange names with other businesses. Our Mailing Address H2oFilters.com 1497 Main St SUITE 269 DUNEDIN, FL. 34698 Our Phone Number (email is preferred method of contact) Toll Free 1-877-760-3773 Text 727-738-9635 Or E-mail us info@h2ofilters.com Gift Wrapping When you go to our "Checkout" page you will be given the option of having your purchase gift wrapped for an additional $10.00 fee per gift and also given the opportunuty to let us know what to write on the gift tag which will accompany your gift wrapped gift. Guarantee All of our products come with our 15 day money back guarantee. If you are not satisfied with your purchase please contact us for a return authorization. Upon receipt of your return, we will promptly issue a refund of the purchase price, minus a 15% restocking fee. Also, shipping and handling charges will not be refunded. Should you wish to cancel an order, once the order has been shipped, there will be a 15% restocking fee as well as the shipping charge for the carrier to return the product to us. Cancelled orders that have not yet shipped will receive a full refund. Food items such as Wise long term storage food are not returnable due to safety concerns for all of our customers. NOTE: Replacement parts, including filter media, replacement cartridges, etc., are not returnable. Merchandise must be returned to us within 30 days from the day you receive it, (Return authorization must be obtained within 15 days of receipt of the product based on carrier tracking information), in good condition, with the original packaging and paperwork. All Water filter products, including shower filters, Gravity systems, Distillers, Countertop and Under counter systems may be returned only if unused. NOTE: For obvious reasons refunds cannot be given on: 1) Gift Wrapping 2) All shipping and handling, including Overnight shipping, 2nd Day Air, International Shipping Charges etc. 3) Returned items that were shipped “FREE” will be refunded the amount you paid, less our normal shipping charges. What you will be charged for shipping and handling: We currently DO NOT ship to Canada SHIPPING INFORMATION IS FOR THE U.S. ONLY When you are on our "Checkout Page" Please verify that the shipping address is 100% accurate. UPS charges for "Address Corrections" and "Redirects", this charge is $11.00. We will automatically charge you if we are charged an address correction / redirect and you will be notified by e-mail. SHIPPING INFORMATION IS FOR THE U.S. ONLY  UPS GROUND: 48 contiguous states: $9.95 Price is for 1 item. $.50 per item will be added to your shipping charges for each additional item ordered. For Alaska and Hawaii see Priority US Mail  We ship by Priority Mail (2-3 days generally, but not guaranteed) PRIORITY MAIL: Alaska, Hawaii, Puerto Rico, US Virgin Islands: $20.00 Price is for 1 item. $20.00 per item will be added to your shipping charges for each additional item ordered. © 1996 - 2016 TheNetMall All Rights reserved. |
